Our goals for this year

Hello again!

Last year, we, student workers, and our lovely supervisor, Tracy, decided that our goal for the year would be to improve our customer service. We focused on:

• offering customers proper attention
  
• guiding them when they are lost in the union
  
• contacting offices for them when they are lost
• offering them coffee/candy

This year, our goal is to improve our own professional development. These are some of the ways we are working on this:

• mock-interviewing with a major company
• taking part in a Monopoly game to learn the real consequences of the real world

Thanks to the LWW assessments that we do every year, we are thinking more about how we can both contribute and gain something from our experience working here at the MICA office.

- the mica kids